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Terms of service

General Terms and Conditions

Terms and Conditions of the legal entity, BJUTIP a.s., Id. No.: 10865373, Tax Id. No.: CZ10865373, having its registered seat at Vintrovna 395/25, Popuvky 664 41, registered with the Municipal Court in Brno under file number B 8541, for the sale of goods via the online store (e-shop) located at the website: https://hu.afnan.com

 

1.      OPENING PROVISIONS

 

1.     These General Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) of the legal entity, BJUTIP a.s., Id. No.: 10865373, Tax Id. No.: CZ10865373, having its registered seat at Vintrovna 395/25, Popuvky 664 41, registered with the Municipal Court in Brno under file number B 8541 (hereinafter referred to as the “Seller”), govern, in accordance with Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the “Civil Code”), mutual rights and obligations of the contractual parties arising in connection with or based on a purchase agreement (hereinafter referred to as the “Purchase Agreement”) concluded between the Seller and another natural person or legal entity (hereinafter referred to as the “Buyer”) through the Seller's online store. The online store is operated by the Seller on the website located at https://hu.afnan.com (hereinafter referred to as the “Website”) through the website interface (hereinafter referred to as the “Store Interface”).

 

2.     The following provisions of these Terms and Conditions shall not apply to cases where a person intending to purchase goods from the Seller is a legal entity or a person acting within the scope of their business activity or independent professional practice when placing an order: 4.1 – 4.4; 5.6; 7.10; 8.5; 8.7; and 9.

 

3.     Provisions deviating from these Terms and Conditions may be agreed upon in the Purchase Agreement. Such deviating provisions in the Purchase Agreement shall prevail over the provisions of these Terms and Conditions.

 

4.     These Terms and Conditions are an integral part of each Purchase Agreement. The Purchase Agreement and these Terms and Conditions are drawn up in the English language. The Purchase Agreement may be concluded in the English language.

 

5.     The Seller reserves the right to amend or supplement these Terms and Conditions. Such amendments or supplements shall not affect the rights or obligations arising during the validity of a previous version of the Terms and Conditions.

 

6.     If the Store Interface allows, the Buyer may place orders for goods with or without registration on the Website directly via the Store Interface.

 

7.     In the event of registration on the Website or when placing an order, the Buyer is obligated to accurately and truthfully complete all information. The Buyer is further obligated to update any information in their user account in the event of changes. Information provided by the Buyer in the user account or when placing an order shall be deemed correct by the Seller.

 

8.     Access to the user account, if the Store Interface allows its creation, is secured by a username and password. The Buyer is obligated to maintain confidentiality regarding the information necessary to access their user account.

 

9.     The Buyer shall not be entitled to allow third parties to use their user account.

10.  The Seller may cancel a user account, particularly if the Buyer does not use their user account for more than 12 months or if the Buyer breaches their obligations under the Purchase Agreement (including these Terms and Conditions).

 

11.  The Buyer acknowledges that the user account may not be available continuously, particularly due to necessary maintenance of the Seller’s hardware and software or necessary maintenance of hardware and software of third parties.

 

2.     CONCLUSION OF A PURCHASE AGREEMENT

 

1.     Any presentation of goods displayed on the Store Interface is for informational purposes only, and the Seller shall not be obligated to conclude a Purchase Agreement for such goods. Section 1732(2) of the Civil Code shall not apply.

 

2.     The Store Interface contains information about goods, including prices of individual items. Prices of the goods are stated inclusive of value-added tax and all related fees. The prices of the goods remain valid for as long as they are displayed on the Store Interface. This provision does not limit the Seller’s ability to conclude a Purchase Agreement on terms individually agreed.

 

3.     The Store Interface contains also information about the costs associated with packaging and delivery of goods. Information regarding packaging and delivery costs provided on the Store Interface applies only to cases of delivery of the goods within the territory of the Czech Republic or the Slovak Republic.

 

4.     To order goods, the Buyer completes an order form available on the Store Interface. The order form specifies especially:

 

    • goods ordered (the ordered goods are “added” by the Buyer to the electronic shopping cart available on the Store Interface),
    • method of payment of the purchase price of the goods, required method of delivery of the ordered goods, and
    • costs associated with the delivery of the goods (hereinafter collectively referred to as an “Order”).

 

5.     Before sending the Order to the Seller, the Buyer can review and modify the data completed in the Order, including the ability to identify and correct errors made during Order completion process. The Buyer sends the Order to the Seller by clicking the “Order and Pay” button. The information provided in the Order shall be deemed correct by the Seller.

 

6.     By completing the Order through binding confirmation, the Buyer explicitly agrees to pay for the goods.

 

7.     The Seller shall confirm receipt of the Order to the Buyer without undue delay via email, sent to the Buyer’s email address provided in the user interface or in the Order (hereinafter referred to as the “Buyer’s Email Address”). The confirmation shall also include these General Terms and Conditions and the complaints procedure.

 

8.     The Seller shall always be entitled, depending on the nature of the Order (quantity of goods, total purchase price, anticipated delivery costs), to request additional confirmation of the Order from the Buyer (e.g., in writing or by telephone).

9.     The contractual relationship between the Seller and the Buyer arises upon delivery of the Order acceptance (confirmation), which the Seller shall send to the Buyer without undue delay via email to the Buyer’s Email Address.

 

10.  The Seller shall deliver the goods specified in the Purchase Agreement, except in cases where the goods are out of stock. If any item in the Order is unavailable, the Seller shall notify the Buyer thereof by the next business day via email or telephone. In such cases, the contract regarding the unavailable item shall be null and void, and the Seller shall refund the Buyer the purchase price if it has already been paid. The parties may agree to order alternative goods, or the Buyer may choose to wait until the goods are restocked.

 

11.  The Buyer consents to the use of remote communication means when concluding the Purchase Agreement. Any costs incurred by the Buyer when using remote communication means in connection with the conclusion of the Purchase Agreement (e.g., internet connection costs, telephone call costs) shall be borne by the Buyer, and such costs do not differ from the standard rates.

 

3.     PURCHASE PRICE AND PAYMENT TERMS

 

1.     The Buyer may pay the price of the goods and any costs associated with the delivery of the goods under the Purchase Agreement to the Seller using the following methods: by payment card; in cash on delivery to a contracted carrier at the delivery address specified by the Buyer in the Order; in cash or by payment card on delivery to the operator of a contracted collection point selected by the Buyer in the Order; by bank transfer to the Seller’s account 2101999772/2010; or via linked cashless payment systems.

 

2.     Together with the purchase price, the Buyer shall also pay the Seller the agreed costs associated with the packaging and delivery of the goods. Unless explicitly stated otherwise, the purchase price when mentioned below shall also include the costs associated with the delivery of the goods.

 

3.     The Seller does not require the Buyer to pay a deposit or any similar advance payment. This does not affect the provision of Article 3.6 of these Terms and Conditions regarding the duty to pay the purchase price in advance.

 

4.     In case of cash payment or cash on delivery, the purchase price shall be payable upon receipt of the goods. For cashless payments, the purchase price shall be payable within 7 days of the conclusion of the Purchase Agreement.

 

5.     In case of cashless payment, the Buyer shall be required to specify the payment’s variable identifier (Order number) when transferring the purchase price for the goods. The Buyer’s obligation to pay the purchase price shall be fulfilled at the moment the respective amount is credited to the Seller’s account.

 

6.     The Seller shall be entitled, particularly if the Buyer fails to provide additional confirmation of the Order (Article 3.3), to request payment of the full purchase price prior to dispatching the goods to the Buyer. Section 2119(1) of the Civil Code shall not apply.

 

7.     If the ordered goods are in stock, the Seller shall dispatch the Order no later than three business days after receiving the payment. If any item in the Order is unavailable, the Seller shall inform the Buyer thereof within three business days via email or telephone. Unless otherwise agreed by the parties (e.g., delivery of goods only after payment of the purchase price), the Seller shall deliver the goods to the Buyer no later than 30 days from the date of the conclusion of the Purchase Agreement. In case of advance payment, the goods shall be dispatched only after the payment has been credited to the Seller’s account.

 

8.     No discounts on the price of goods provided by the Seller to the Buyer shall be cumulative.

 

9.     The Seller shall issue the Buyer a tax invoice for payments made under the Purchase Agreement. The Seller is a VAT payer. After the purchase price has been paid, the Seller shall issue the tax invoice to the Buyer and shall send it electronically to the Buyer’s email address after the order is collected/delivered.

 

4.     WITHDRAWAL FROM THE PURCHASE AGREEMENT

 

1.     The Buyer acknowledges that, pursuant to Section 1837 of the Civil Code, it is not possible, among other cases, to withdraw from a purchase agreement for the delivery of goods that have been customized according to the Buyer’s wishes or for another person, from a purchase agreement for the delivery of goods that are perishable, goods that have been irreversibly mixed with other goods after delivery, goods in sealed packaging that have been unsealed by the Buyer and cannot be returned for hygiene reasons, and from a purchase agreement for the delivery of cosmetic or other goods that have been irreversibly opened, damaged, or used.

 

2.     With the exceptions under Article 4.1 of these Terms and Conditions or other cases, where withdrawal from the Purchase Agreement is not permitted, the Buyer is entitled, in accordance with Section 1829(1) of the Civil Code, to withdraw from the Purchase Agreement within fourteen (14) days of receiving the goods. If the Purchase Agreement involves multiple types of goods or the delivery of several parts, such period commences on the date of receipt of the last delivery of goods. Withdrawal notice in respect of the Purchase Agreement must be sent to the Seller within the period specified in the preceding sentence. The Buyer may use the withdrawal form provided by the Seller, which is attached as Appendix 1 to these Terms and Conditions and can be found below the text of these Terms and Conditions.

 

3.     In the event of withdrawal from the Purchase Agreement pursuant to Article 4.2 of these Terms and Conditions, the Purchase Agreement shall be null and void. The goods must be returned or sent to the Seller within one week of withdrawal from the Purchase Agreement. If the Purchase Agreement involves multiple types of goods or the delivery of several parts, this period commences on the date of receipt of the last delivery of goods. Each separate Order placed by the Buyer is treated as a distinct Purchase Agreement, and the Buyer must withdraw from each such agreement individually if desired. In the event of withdrawal from the Purchase Agreement, the Buyer shall bear the costs associated with returning the goods to the Seller, even if the goods cannot be returned via standard postal services due to their nature.

 

4.     If the Buyer withdraws from the Purchase Agreement pursuant to Article 4.2 of these Terms and Conditions, the Seller shall refund the monetary amount received from the Buyer within fourteen (14) days of the Buyer’s withdrawal from the Purchase Agreement and the return of the goods. The refund shall be made via bank transfer to the account provided by the Buyer or through the original payment method (e.g., via a payment gateway), provided the Buyer agrees and incurs no additional costs as a result. The Seller shall not be obligated to refund the Buyer prior to the return of the goods. If the Seller offers several delivery options, the Buyer shall only be entitled to reimbursement for the least expensive delivery option. If the goods were delivered by the Seller to the Buyer free of charge, the Buyer shall not be entitled to claim reimbursement of postage costs.

 

5.     The Buyer shall be liable for any reduction in the value of the goods resulting from handling the goods in a manner other than what is necessary to ascertain their nature, properties, and functionality. If the value of the returned goods is reduced due to handling in a way other than necessary to ascertain their nature, properties, and functionality, the Seller shall be entitled to claim compensation for the reduction in value and offset such claim against the amount to be refunded. The Seller shall be entitled to unilaterally set off any claim for damage to the goods against the Buyer’s claim for a refund of the purchase price.

 

6.     The Seller reserves the right to withdraw from the Purchase Agreement at any time prior to the receipt of the goods by the Buyer. In such cases, the Seller shall refund the purchase price to the Buyer without undue delay via bank transfer to the account specified by the Buyer.

 

7.     If a gift is provided to the Buyer together with the goods, the donation agreement between the Seller and the Buyer is concluded with the condition subsequent that if the Buyer withdraws from the Purchase Agreement, the donation agreement regarding the provided gift shall expire. The Buyer shall then return the provided gift to the Seller together with the goods.

 

5.     TRANSPORTATION AND DELIVERY OF GOODS

 

1.     If the method of transport is arranged at the specific request of the Buyer, the Buyer assumes the risk and any additional costs associated with such method of transport.

 

2.     If the Seller is obligated under the Purchase Agreement to deliver the goods to a location specified by the Buyer in the Order, the Buyer shall be required to receive the goods upon delivery. If a shipment is not received by the Buyer, the Buyer shall be liable for any damage suffered by the Seller.

 

3.     If, due to reasons attributable to the Buyer, it is necessary to deliver the goods repeatedly beyond the scope of what is ordinarily provided free of charge by the carrier selected in the Order, or by a method other than that specified in the Order, the Buyer shall cover the costs associated with such additional or altered delivery.

 

4.     If the Buyer unjustifiably fails to receive the goods, the Seller shall be entitled to compensation, including reimbursement of the costs associated with delivering and storing the goods. This includes compensation for any amount paid by the Seller to enable payment upon delivery (cash on delivery), if chosen, and a packaging fee of CZK 30, as well as additional costs incurred due to the failure to receive the goods. Such additional costs shall amount to CZK 15 for each day of storage, even if only part of a day is commenced. Storage costs shall not exceed CZK 1,000 or the purchase price of the goods, whichever is lower. This provision applies similarly in case of failure to personally collect the goods. In such cases, the Seller shall also be entitled to withdraw from the Purchase Agreement. If the Buyer requests repeated delivery after failing to receive the goods, the goods shall be dispatched only after prior payment (cash on delivery no longer possible). In such cases, the total price of the Order shall be increased by reimbursement for the previously uncollected shipment.

 

5.     Upon receiving the goods from the carrier, the Buyer shall inspect the integrity of the shipment’s packaging and report any damage to the delivering carrier, who shall draft a damage report on-site immediately. If there is significant damage to the shipment or evidence of unauthorized tampering, the Buyer may refuse to receive the shipment from the carrier. The Buyer must open the shipment within one working day after receipt and inspect its contents. In the event of missing items, damaged items, or all products being damaged, the Buyer must promptly notify the Seller electronically at claim@bjutip.com, preferably including photographs documenting any packaging damage and product damage, if any. If permitted by the carrier, the Seller shall file a claim with the carrier based on the materials provided by the Buyer and replace the damaged products for the Buyer as agreed.

6.     Additional rights and obligations of the parties regarding the transportation of goods may be regulated by the Seller’s specific delivery terms, if issued by the Seller.

 

6.     LIABILITY FOR DEFECTS

 

1.     The rights and obligations of the contracting parties regarding defective performance shall be governed by the applicable statutory provisions (in particular Sections 1914 to 1925, Sections 2099 to 2117, and Sections 2161 to 2174 of the Civil Code).

 

2.     The Seller guarantees to the Buyer that the goods are free from defects upon receipt. In particular, the Seller guarantees to the Buyer that, at the time the Buyer takes receipt of the goods:

 

    • The goods correspond to the agreed description, type, and quantity, as well as quality, functionality, compatibility, interoperability, and other agreed characteristics;
    • The goods are fit for the purpose for which the Buyer requires them and which the Seller has agreed to;
    • The goods are supplied with the agreed accessories and instructions for use, including assembly or installation instructions;
    • The goods are suitable for the purpose for which goods of this type are usually used (also considering third-party rights, legal regulations, and technical standards);
    • The goods exhibit the usual qualities of goods of the same type that the Buyer can reasonably expect, taking into account also public statements made by the Seller or other persons, particularly in advertising or labelling;
    • The goods are delivered with accessories, including packaging, assembly instructions, and other instructions for use that the Buyer can reasonably expect;
    • The goods correspond in quality or design to a sample or model that the Seller provided to the Buyer before the conclusion of the contract.

 

3.     The provisions in Article 6.2 of these Terms and Conditions shall not apply to goods sold at a reduced price in respect of defects for which the price reduction was agreed, to wear and tear caused by normal use, to used goods with defects corresponding to the level of use or wear present at the time the Buyer took possession, or where the nature of the goods implies otherwise.

 

4.     If the goods are defective, the Buyer shall have rights arising from defective performance. If the goods are found to be defective at the time of receipt (i.e., they do not comply with Article 6.2 of these Terms and Conditions, particularly concerning the agreed description, type, quantity, quality, functionality, compatibility, interoperability, or other agreed characteristics; are not fit for the purpose intended by the Buyer and approved by the Seller in writing; are not supplied with the agreed accessories or instructions for use, including assembly or installation instructions; are not suitable for usual or agreed purpose; are not  complete, i.e. are not supplied with accessories, including packaging, or do not meet legal, contractual, or pre-contractual requirements), this constitutes a defect for which the Seller shall be liable.

 

5.     The Seller’s liability for defects specified in Section 2161(2) of the Civil Code does not apply if the Seller specifically notified the Buyer before concluding the contract that certain characteristics of the goods differ, and the Buyer expressly agreed to this deviation.

 

6.     The Buyer must notify the Seller of a defect without undue delay after its discovery, in any case no later than two years from the date of receipt of the goods, and claim free rectification of the defect by requesting either a repair or the delivery of new goods without defects, unless the chosen remedy is impossible or disproportionately expensive compared to the alternative; this is to be judged according to the significance of the defect, the value the goods would have without the defect, and whether the defect can be remedied by alternative means without substantial inconvenience to the Buyer.

 

7.     The Seller may refuse to remedy the defect (either by repair or by providing new goods) if it is impossible or disproportionately expensive, particularly considering the significance of the defect and the value the goods would have without it. In such cases, if the defect is justly claimed, the Buyer shall have the right to request a discount on the purchase price or, if the defect is not immaterial, to withdraw from the contract.

 

8.     For used goods, the Seller may reduce the period for asserting rights from defective performance down to one year from the date of receipt.

 

9.     Within one year of receipt of the goods, it shall be presumed that any defect existed at the time of receipt unless the nature of the goods or defect suggests otherwise. This period is suspended during any time the Buyer cannot use the goods, as long as the defect was justly claimed.

 

10.  The Buyer shall not be entitled to claims arising from defective performance if the defect was caused by the Buyer.

 

11.  Wear and tear caused by normal use shall not constitute a defect.

 

12.  For used goods, the Seller shall not be liable for defects corresponding to the level of previous use or wear. The Seller shall be liable for defects during the expiration period stated in advertisements, on the packaging, or in the attached instructions. The Seller shall also be liable for defects caused by incorrect assembly or installation performed by the Seller or under the Seller's responsibility as per the contract. This applies even if the assembly or installation was performed by the Buyer and the defect arose due to deficiencies in the instructions provided by the Seller or a provider of digital content or services, in the case of goods with digital properties.

 

13.  If a defect recurs or is material, the Buyer may claim a reasonable discount on the purchase price or withdraw from the contract. However, the Buyer cannot withdraw from the contract if the defect is immaterial.

 

7.     COMPLAINT PROCEDURE

 

1.     The Buyer is required to file a complaint with the Seller or a person designated for repairs without undue delay after discovering a defect. When filing a complaint, the Buyer shall provide their contact information, a description of the defect, and their requested method of complaint resolution. A complaint form is attached as Appendix 2 to these Terms and Conditions and is located below the text of these Terms and Conditions.

 

2.     If the Seller operates business premises, the Seller shall ensure the presence of a person authorized to handle complaints at the premises during its entire business hours.

 

3.     The Buyer must provide proof of purchase of the goods (preferably with a proof of purchase document). The complaint resolution deadline is counted from the filing (notification) of the complaint. The Buyer shall deliver or send the goods to the Seller or to the place designated for repairs either simultaneously with or after filing the complaint.

 

4.     The goods must be packaged in appropriate protective packaging during transport to prevent damage, and must be clean and complete. Upon filing a complaint, the Seller shall issue a written confirmation to the Buyer stating the date of the complaint, the content of the complaint, the Buyer’s requested resolution method, and the Buyer’s contact details for updates on the complaint’s resolution. This obligation also applies to other persons designated to perform repairs.

 

5.     The Seller shall remedy the defect within a reasonable time after it has been reported, taking into account the nature of the goods and the purpose for which the Buyer purchased them. The Seller shall resolve the complaint, including defect removal, and inform the Buyer of the resolution at the contact details provided within 30 days of the complaint submission, unless a longer period is agreed upon in writing with the Buyer.

 

6.     If the Seller fails to resolve the complaint, including informing the Buyer of its resolution, by the mentioned deadline, the Buyer shall have the right to withdraw from the contract or request an appropriate discount after the deadline has passed.

 

7.     If the Seller refuses to remedy the defect and/or fails to do so in accordance with Section 2170(1) and (2) of the Civil Code, and/or if it is apparent from the Seller’s statement or circumstances that the defect will not be remedied within a reasonable time or without significant inconvenience to the Buyer, the Buyer may request reasonable discount on the price or withdraw from the contract.

 

8.     However, the Buyer cannot withdraw from the contract if the defect is immaterial; defects are presumed to be material. The period for asserting rights arising from defective performance is extended by the time during which the Buyer, in case of a justified complaint, could not use the goods.

 

9.     In the event of a justified complaint, the Buyer shall be entitled to reimbursement of reasonably incurred costs.

 

10.  The Seller shall provide the Buyer with a confirmation of the date and method of complaint resolution, including confirmation of any repairs made and their duration, or a written justification if the complaint is rejected. This obligation also applies to other persons designated to perform repairs.

 

8.     OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

 

1.     The Buyer acquires ownership of the goods upon taking possession and paying the purchase price. The risk of damage to the goods passes to the Buyer at the moment of taking possession of the goods. If the Buyer fails to take possession of the goods, except in cases of refusal due to apparent damage, the risk of damage to the goods passes to the Buyer at the moment they had the opportunity to take possession but failed to do so for reasons attributable to the Buyer.

 

2.     The Buyer acknowledges that the software and other components forming the Store Interface (including photographs of the offered goods) are protected by copyright. The Buyer undertakes not to engage in any activities that could enable unauthorized interference with or use of the software or other components forming the Store Interface by themselves or third parties.

 

3.     The Buyer shall not be authorized to use mechanisms, software, or other processes during their use of the Store Interface that could adversely affect its operation. The Store Interface may only be used to the extent that does not infringe upon the rights of other customers of the Seller and is in accordance with its intended purpose.

 

4.     The Buyer acknowledges that the Seller shall not be responsible for errors caused by third-party interference with the Website or by using the Website contrary to its intended purpose.

5.     The Seller ensures out-of-court resolution of consumer complaints via the email address claim@bjutip.com. Information regarding the resolution of a complaint shall be sent by the Seller to the Buyer’s email address.

 

6.     The Seller is authorized to sell goods based on a trade license. Trade inspections are carried out by the relevant trade licensing authority within its scope of competence. Oversight of personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority oversees compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended, within the statutory scope.

 

7.     The Buyer has the right to initiate online dispute resolution via the ODR platform available at ec.europa.eu/consumers/odr.

 

8.     The Buyer assumes the risk of a change in circumstances within the meaning of Section 1765(2) of the Civil Code.

 

9.     PERSONAL DATA PROTECTION

 

1.     The Seller processes the Buyer’s personal data for the purposes of concluding and administering the contract, delivering goods, fulfilling its legal obligations, or with the Buyer's consent to improve the services and offerings of the Seller, for marketing purposes, including sending commercial communications and personalized advertising, or for other purposes to which the Buyer has consented.

 

2.     The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), related Czech legal regulations, and the Seller’s Personal Data Protection Policy. The Personal Data Protection Policy details how the Seller handles the Buyer’s personal data, what information is stored, how it is used, and to whom it may be transferred. The Personal Data Protection Policy also lists all rights of the Buyer related to the processing of personal data, including the right to information, rectification, deletion, or withdrawal of consent at any time.

 

3.     In connection with the processing of personal data, the Seller declares that: (i) personal data is processed in compliance with the requirements of applicable legal regulations; (ii) persons authorized to process personal data are bound by confidentiality or subject to a statutory obligation of confidentiality; (iii) appropriate technical and organizational measures have been implemented to ensure the required level of personal data security; (iv) in the event of a personal data security breach posing risks to the rights and freedoms of individuals, the supervisory authority and, where applicable, the data subjects will be informed.

 

10.   STORAGE OF COOKIES AND COMMUNICATION

 

1.     The Buyer consents to the storage of so-called “cookies” on their computer. If purchasing on the Website and fulfilling the Seller’s obligations under the Purchase Agreement can occur without storing cookies on the Buyer’s computer, the Buyer may withdraw their consent as per the preceding sentence at any time.

 

2.     Unless otherwise agreed, all correspondence related to the Purchase Agreement must be delivered in writing to the other party, either by email, in person, or by registered mail through a postal service provider (at the sender’s discretion). The correspondence must always clearly identify the Buyer and the Order to which it pertains. Correspondence to the Buyer shall be sent to the email address provided in their user account or in the Order. If correspondence is conducted by telephone, the Buyer must identify themselves in such a way that a confirmation can be issued for any binding legal actions taken.

 

11.   FINAL PROVISIONS

 

1.     If the relationship established by the Purchase Agreement contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. This does not affect the consumer’s rights arising from generally binding legal regulations.

 

2.     Should any provision of these Terms and Conditions be invalid or ineffective, or become so, a provision with a meaning as close as possible to the invalid provision shall replace it. The invalidity or ineffectiveness of one provision shall not affect the validity of the remaining provisions. Amendments and supplements to the Purchase Agreement or these Terms and Conditions require a written form.

 

3.     The Purchase Agreement, including these Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

 

4.     The Seller’s contact information: Registered office (correspondence address): BJUTIP a.s., Id. No.: 10865373, Tax Id. No.: CZ10865373, Vintrovna 395/25, Popuvky 664 41; Establishment: Popuvky, Vintrovna 395/25, ZIP: 664 41; Email address: info@bjutip.com.

 

5.     These Terms and Conditions are valid from 11 November 2024 until the issuance of a new version.


 

Appendix 1
WITHDRAWAL FORM

My full name: ………………………………………………………………………………
My address: ………………………………………………………………………………………………
My phone and email: …………………………………………………………………………………
BJUTIP a.s., Id. No.: 10865373, Tax Id. No.: CZ10865373, registered seat Vintrovna 395/25, Popuvky 664 41

 

In: …………………………………………    On: …………………………………………

 

Notice of Withdrawal from the Purchase Agreement

 

Dear Sirs, on …………………, I concluded a purchase agreement with you via your e-shop at https://hu.afnan.com, for the purchase of goods

of the brand ……………………………………………………………………………………………………………………………………………………………….…………………………………………………………………………………………………………… (identification of goods).

 

I received the goods on ………………………

 

As the agreement was concluded using the internet, a common means of remote communication, I hereby exercise my right under Section 1829(1) in conjunction with Section 1818 of Act No. 89/2012 Coll., the Civil Code, as amended, and hereby notify you that I am withdrawing from the above-mentioned purchase agreement.

 

I am returning the goods to you in a separate shipment and request that you refund the purchase price of EUR ……………… and EUR ………… for postage to my bank account No.: ……………………………………………………………………………………………………… within 14 calendar days from the delivery of this withdrawal notice.

 

Sincerely ................................................... (sign personally)

 

Attachments: Copy of the proof of purchase


 

 

Appendix 2
COMPLAINT FORM

My full name: ………………………………………………………………………………

My address: ………………………………………………………………………………………………

My phone and email: …………………………………………………………………………………

BJUTIP a.s., Id. No.: 10865373, Tax Id. No.: CZ10865373, registered seat Vintrovna 395/25, Popuvky 664 41

 

In: …………………………………………    On: …………………………………………

 

Notice of Complaint

 

Dear Sirs, on …………………, I concluded a purchase agreement with you via your e-shop at https://hu.afnan.com, for the purchase of goods

of the brand ……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………… (identification of goods).

 

I received the goods on ………………………

 

I am filing a complaint regarding the goods due to the following

defects: ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

 

I request (choose one option):

 

Repair of the goods / Discount on the purchase price / Replacement with a new item / Withdrawal from the contract

 

Sincerely ................................................... (sign personally)

 

Attachments: Copy of the proof of purchase